HR Operations Manager

HR Operations Manager – Glasgow – Up to £50k basic dependent on experience

A fantastic opportunity has arisen for an HR Operations Manager to deliver a high-quality operational HR service to the group.

You will manage two HR Advisors and one HR Administrator, being responsible for the delivery and oversight of a broad range of HR activities associated with the employee lifecycle. You will lead the provision of a high-quality and responsive HR service, ensuring the operational team is actively engaged in the continuous improvement of all HR operations.

This is a broad role where you will be responsible for hands-on delivery, team management, and serving as a role model and champion for the group’s principles.

Benefits:

• Up to £50k basic DOE
• 25 days' holiday + birthday off + bank holidays
• Discounted gym membership
• Employee Assistance Programme (EAP)
• Death in service benefit (4x salary)
• Cycle-to-work scheme
• Perks at work
• Eye tests
• Flu jabs
• Enhanced maternity and paternity leave
• Management incentive scheme

Role of the HR Operations Manager:

• Act as a role model for the HR team, coaching and developing team members to ensure high performance and potential.
• Facilitate the development of operating procedures and service standards, ensuring they are constantly monitored to deliver a high-quality and consistent HR service.
• Develop and implement new company policies.
• Manage and oversee the onboarding and offboarding processes.
• Administer and manage reward changes, including promotions, salary reviews, bonuses, and other incentives.
• Ensure Health and Safety activity is compliant with legislation.
• Oversee all employee relations (ER) activity, supporting and guiding HR Advisors with best practices.

Skills Required:

• Strong knowledge of HR principles, practices, and procedures.
• Analytical and problem-solving skills, with the ability to identify issues, recommend solutions, and implement improvements.
• Attention to detail and accuracy in data management and reporting.
• Ability to take on and effectively manage projects in addition to day-to-day operations.
• Proven track record as an HR Operations Manager or equivalent role.
• Experience operating in a busy, broad, and diverse role, balancing team management with hands-on administration and advice.
• A subject matter expert for the HR team and line managers on HR policies and employee relations.
• The successful candidate will have experience in providing expert advice and coaching on ER issues to people managers.

Please apply here with your CV.