Channel Sales Manager

Channel Sales Manager – SAAS – Tokyo – Hybrid - ¥14,700 plus commission

SAAS/CCAAS/UCAAS/Contact Centre

As our global cloud communications client expands, they are looking for a Channel Sales Manager to join their very successful sales team Tokyo. 

As a Channel Sales Manager, you will be responsible for planning and executing business plans with partners who sell Content Guru solutions and services. You will work closely with partners to follow funnels and pipelines and ensure any support required is provided. 

This role will manage channel sales across the business with our large clients. The role involves large elements of travel, as the jobholder will be expected to spend 50% of their time embedded with the client.

Key responsibilities of the Channel Sales Manager role...

Partner planning

Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis. Create and maintain documented account development plans. Work with marketing or other internal departments to proactively identify and target customers. Build sales approaches for specific customer accounts. Develop and maintain an adequate pipeline of opportunities. Provide accurate forecasting of opportunities by effectively progressing sales opportunities. Keep internal systems and contacts up to date with progress.

Partner relationships & satisfaction

Regularly meet and build effective relationships with existing and potential partners. Drive the promotion and sale of additional services to or through the partners. Maintain a detailed knowledge of partner objectives and key personnel. Set customer expectations during sales, delivery and throughout the contract. Coordinate internal teams to deliver to partner expectations. Escalate on behalf of the customer as required.

Product and sales expert

Maintain a broad understanding of key products and technology relevant to our services. Maintain a good understanding of industry developments. Illustrate business advantage of our products and services to customers and other sales colleagues. Contribute thought and expertise to brand/marketing activities as required. Mentor and advise other sales colleagues in order to assist their development/closing of opportunities.

About you...

Bachelor's degree in a relevant subject. N2 fluency in Japanese Substantial experience working within channel sales. Substantial experience working closely with partners. Proven ability to achieve and exceed revenue targets. Experience working within SaaS framework, specifically CCaaS would be beneficial. Excellent interpersonal skills, including effective influencing and negotiating. Excellent communication skills and the proven ability to form strong client relationships.