Business Development Manager

Business Development Manager – Up to €100,000/double OTE – Gilching, Germany– Hybrid (3-4 days office)

CCAAS/UCAAS/SAAS/Contact Centre experience required

As our global cloud communications client expands, they are looking for a strong sales professional to join their very successful sales team in Den Haag.

This role will be ideal for someone with a wealth of industry experience and a black book of trusted connections so they can hit the ground running.

Key responsibilities:

Account planning

• Achieve revenue & margin targets from new customers
• Create and maintain documented account development plans.
• Work with marketing or other internal departments to proactively identify and target customers.
• Build sales approaches for specific customer accounts.
• Develop and maintain an adequate pipeline of opportunities.
• Provide accurate forecasting of opportunities
• Maintain a broad understanding of key products and technology
• Work with key partners and customers to understand their industry, value drivers and business processes.
• Work closely with presales, delivery, support and any bid-related teams to effectively create, sell and deliver new business wins.

Customer relationships & satisfaction

• Regularly meet and build effective relationships with existing and potential customers.
• Drive the promotion and sale of additional services to or through the customer.
• Maintain a detailed knowledge of customer objectives and key personnel.
• Set customer expectations during sales, delivery and throughout the contract.
• Coordinate internal teams to deliver to customer expectations.
• Escalate on behalf of the customer as required.

Who/what are we looking for?

• Bachelor's degree in a relevant subject.
• Substantial experience in developing and maintaining a sales pipeline, specifically within the Saas or CCaaS industry.
• Previous experience working with long-term sales cycles of 6-18 months.
• Proven ability to manage and motivate others.
• Experience using a CRM or similar tool.
• Excellent interpersonal skills, including effective influencing and negotiating.
• Excellent communication skills and the proven ability to form strong client relationships.
• Fluent or Native level German language.

PLease apply here with your CV.